FAQ

FAQ

After your order has been confirmed, expect delivery within 2 to 3 weeks. But we can fly your items for as fast as 5 days depending on your location!

Shipping costs would depend on 3 things, the size of your item, your location and where your order is located. These are calculated upon checkout.

Please understand that duties and tax charges are beyond our control. We advise that you contact your local customs office to learn more about duties and tax charges in your area. If your parcel becomes withheld for this reason, please feel free to contact us at hello@miadixie.com and we will try our best to assist you.

Our payment options include Paypal accounts or credit/debit cards. We’ve made it easy, safe and secure with our PCI-compliant payment gateways!

  1. Decide on the product you want to purchase
    • If variants apply, select the color, size etc. you wish to buy.
    • Tip: Some of our products are offered in bundles. You can save from 10% to 15% OFF if you opt for our bundle variants.
  2. Add to cart
    • You will be directed to the Shopping Cart Summary.
    • Click continue shopping if you want to browse for more products or click the CHECKOUT button if you’d like to proceed with your payment.
  3. Fill out the required information
    • Make sure you enter all required information correctly.
    • Double check all the details especially your mailing address and a contact number so we can include it in our delivery notice and the postman can reach you in case you’re not home when the package arrives.
  4. Choose your payment method
    • Proceed with your payment using your debit/credit card or PayPal balance.
  5. Complete order
    • Click on COMPLETE ORDER button. You will be directed to the thank you/order status page.
    • It is important to take note of the information from this page since it contains important details of your order.
    • Copy your order tracking number so you can check order updates.

CONGRATULATIONS! You have successfully made your purchase!

You will be given a no questions asked return policy of 30 days from the date you receive your order. Please refer to our Return policy page here!

If you were not satisfied with your purchase please contact our friendly customer service immediately. We are willing to make things right as long as it is under our return policy.

Our products are in high demand and we cannot provide definite dates of when our products will be back in stock. You can subscribe to our email list so we give you relevant updates and get special promotions so you can get better deals for the amazing products we have in store!

Our friendly team of customer services is available 'round the clock at hello@miadixie.com, or you can hit us up with a message HERE.